What increased by a lot, however, was the use of parcel lockers for returns” – says Jean-Luc Otten, Business Development Manager, PostNL.Īn increase in parcel locker usage for returns was noticed by InPost UK as well. In the Netherlands, however, during the pandemic and during the lockdown especially “Home delivery was a lot more popular and so the usage of parcel lockers decreased slightly. And the numbers continue to rise – says Ann Snitko, Head of Product Development at OMNIC.” In the region where we operate (Commonwealth of Independent States, Eastern Europe and Asia), over 20,000 parcel terminals were installed in 2020-2021. “We see that the pandemic has given a strong kick to other countries. The mix of high street store closures due to anti-pandemic measures, online retail offers and early Christmas shopping all drove a 230% increase in parcels in peak period of 2020, from 1 million to 3.3 million items compared to the same period in 2019 1. COVID-19 effectĬOVID-19 and related lockdowns in various markets over the last year and a half have certainly had a large influence on growing e-commerce volumes. In the Netherlands, for example, PostNL decided that a close partnership with a local hardware manufacturer was the right way to launch and expand their parcel locker network – this ensured that they could influence the hardware and software design better for their local market needs. The parcel locker market is still dominated by private manufacturers which sell their hardware and software solutions to different e-commerce stakeholders, but in some cases it shows slow signs of change. The infrastructure and integration of logistics systems need to be improved to allow for a seamless cross-border delivery to a parcel locker. In terms of consumer preferences regarding returns location, parcel lockers were the fourth most popular (a 2pp increase compared to previous year) – this was highest in Estonia, Poland, Lithuania and Finland. ![]() Parcel lockers were used by 39% of the respondents and 17% responded that they have used lockers between 6 and 10 times over the last 12 months. Other locations were used by less than half of the respondents. The most commonly used location was delivery at home at the door (used at least once in the past year by 86%), followed by delivery in the mailbox (78%) and post office (51%). If you don’t have the time to leave your office – don’t worry, you can still offer the flexibility of a collection point to your customers without having to leave your office or home: simply schedule a collection and we will collect the parcels from you during your desired timeframe.The 2020 IPC Cross-Border E-Commerce Shopper Survey looked into the delivery preferences and experiences of over 33,000 global consumers in 40 countries. Respondents were asked which delivery locations they had used in the past year and how often they had used them over that period. by having the parcel sent to a collection point. Not only are you making it easier for your customers to get their parcels according to their schedule, you also save € 2.44 VAT incl. When you select the UPS Access Point to UPS Access Point delivery, you leave your parcel at the nearest UPS Access Point location when convenient for you and your customer in Germany collects it when convenient for them. The number of UPS Access Point locations has been growing across Europe, making it even easier to serve your customers abroad. These are local shops across your neighbourhood such as corner shops or grocers where you can drop off or collect parcels. If you value convenience over speed and want to save on shipping costs, choose UPS collection and drop-off points, known as UPS Access Point locations. So what are you waiting for? Use UPS for small businesses as your courier of choice and ship to Germany from as low as € 12.25 incl. With the EU Single Market, shipping a parcel to Munich, Cologne, Stuttgart or Berlin is just as easy as shipping a parcel from Lyon to Bordeaux. Whether you’ve been shipping to Germany for a while or you’re planning your first shipment, we are here to help you take advantage of the most industrialised country and largest economy in Europe. ![]() Not only do more and more companies discover Germany as a secure and rewarding place to invest, 800,000 Italian citizens call Germany their home, making Germany an attractive destination for small businesses. Famed for its technology achievements, the German market today is an economic giant, a prime mover of European cooperation and an attractive international business location. 12% of Italy’s total exports are headed towards Germany. ![]() Germany is not only a big exporting nation, it’s also the third largest import economy in the world, with an import value of $1.17 trillion in 2017, and Italy’s main trading partner.
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